Westminster’s housing portfolio is one of the most diverse and high profile in the country, and we’re constantly looking at how we can evolve, modernise and make better use of our homes so residents feel safer, more supported and more connected to the places they live. With more than 22,000 homes and a wide range of needs across the city, this role offers the chance to influence decisions that make a real, tangible difference.
As our Portfolio Innovation and Performance Manager, you’ll help us take a step back and look at the bigger picture. You’ll bring together resident insight, asset data and performance information to shape clear, portfolio level choices about where we invest, where we redesign or repurpose, and how we make sure our homes are fit for the future. Your work will help us strengthen safety, improve value and ensure we’re aligning our decisions with what residents tell us matters most.
A key part of the role involves driving innovation in how we deliver. You’ll work across teams to test new approaches, develop pilots, gather learning and turn good ideas into everyday practice. You’ll help define the standards, triggers and pathways that guide long term planning, and you’ll play a central part in making performance data more accessible, meaningful and action focused so colleagues can use it to improve services.
You’ll also be a visible presence within one of our borough patches, helping to build trust with residents, local groups and councillors. Whether it’s shaping early feasibility work, advising on asset decisions, or supporting teams to improve the resident experience, your input will help ensure the housing portfolio feels coherent, intentional and responsive.
We’re looking for someone who enjoys problem solving and who’s comfortable moving between detail and strategy. You might come from an asset, performance, housing or analytical background, but what matters most is that you can turn evidence into clear narratives, frame choices well, and work collaboratively across a wide range of colleagues. Curiosity, confidence and a genuine interest in improving residents’ lives will take you far in this role.
If you’re excited by the idea of helping a large, complex housing portfolio work better for the people who rely on it, and you want to be part of a team that’s ambitious about innovation and long term thinking, we’d love to hear from you.
INFORMATION
Download the Job Description to find out about the role. For more information, please contact Sunita Patel (07561 708023 / sunita.patel@starfishsearch.com).
Further Information & Assets
Timeline
Closing date: Sunday 10 May 2026
Shortlisting: w/c 18 May 2026
Final and stakeholder panel interviews: between Monday 25 May and Friday 5 June 2026
How to Apply
To make an application, please click on the apply now button below, with the following prepared:
- Your CV (no more than three sides of A4)
- A supporting statement (no more than three sides of A4) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.
Westminster City Council is a member of the Disability Confident Scheme. If you would like to apply under the scheme, please state this clearly at the top of your supporting statement, along with any adjustments you require to be made if invited for interview.
Click here to Apply
Culture and working
environment
Westminster is committed to being an employer where people feel supported, included and able to be themselves. We work hard to create a culture where fairness, accessibility and respect runs through everything we do, and we regularly review workforce data to understand employee experiences and make improvements.
Staff networks add to this culture by giving colleagues a real voice. Whether it’s the ABLE Network for staff with disabilities, the Global Majority Network, or Family Loop, these groups help shape policies, raise awareness and build community across the organisation.
In short: you’ll join a team that genuinely cares about inclusion and is always working to get better.
Employee benefits
Working at Westminster comes with a generous package designed to support your wellbeing inside and outside of work.
Here are some of the highlights:
- Flexible and agile working to help balance work and home life.
- 31 days annual leave plus bank holidays, a birthday day off, and options to buy extra leave.
- 16 paid volunteering hours each year so you can support causes you care about.
- Local Government Pension Scheme, one of the most valuable benefits Westminster offers.
- Interest free season ticket loans for public transport.
- Enhanced parental leave, including 6 months full pay and extra support for premature births. Coaching sessions are also available to help with the transition.
- Cycle to Work Scheme, with savings of up to 44%.
- Discounts platform (Vivup) offering savings across retailers, gyms, leisure and wellbeing products.